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Extended Stay America

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Great Pleace to Work! - General Manager Extended Stay America Employee Review

5.0
Aug 28, 2017
Recommend
CEO approval
Business Outlook

Pros

I have been in the industry for over 20 years and have worked for all of the major players in the hotel business. It is refreshing to be and feel like you are an actual part of a team when you are an employee of Extended Stay America. The managers, district managers and upper level management are all very friendly and approachable. They will all take the time to talk with you and they seem to understand that the teams on the front line make or break their success.

Cons

I will update in the future when I come across one.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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