Pros
Very easy company to move up in, especially if you are willing to relocate.
Cons
Today I was informed that as a company (600+ hotels) we were not allowed to buy sheets and towels for our guests for the next 2 months. This is all in an effort to save money (at the expense of our associates and guests) so they can meet their Q4 earnings estimate. We will be allowed to order again in Q1 of 2018. This not only feels dishonest to our shareholders and investors, but also creates absolute madness for our hotels. If we are down to nothing but soiled and stained sheets, we are being told that we must use these or to even dye them white to hide the stains. Sounds shocking, right? This is not even the 1st time that they have done this. The last time it was called "cost containment" and we were PROMISED that they would never do it again. Seems like the only promise that they are interested in keeping is to their shareholders. They are cheap with everything. What they pay their associates. What they pay for their goods. What they pay for their services. They seek the lowest cost in all they do. When they encounter financial difficulty, they are very quick to pass the "difficulty" to their operations team. They have furloughed their managers without pay just before the holidays.... only to then pay bonuses in the next quarter. They have expanded their corporate office to the point of bloating but then leave the hotels run with skeletal crews. If you want to work in hotels, ask yourself this. Do you want to work for the best hotels or the worst? If you are looking to work in the worst run hotels in the hospitality business, join ESA. You will be another great manager trying to make it work in a terrible company.