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      Extended Stay America

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      Extended Stay America reviews

      Guest Services Rep Full Time - Guest Services Representative Full Time Extended Stay America Employee Review

      5.0
      Dec 19, 2017
      Guest services representative full time
      Recommend
      CEO approval
      Business Outlook

      Pros

      We are like a family. Job is easy we all work together very well. I do not feel like I got to work I feel like I just going to hang out with the family.. When I wake up in the morning I am not like oh god I got to go to work..

      Cons

      There is not really a lot of cons. If you are looking to make good money you could not do it at ESA really.. For me not in for the money so it is a good job.. At this hotel my GM has had all her emp for a long time thought..

      Explore other reviews about Extended Stay America

      5.0
      Apr 21, 2026
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My location was very nice and the guests were wonderful.

      Cons

      Employee retention is difficult in this market/

      5.0
      Jun 14, 2026
      Front desk - gsr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

      Cons

      I have no cons. My employment so far has been amazing!

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