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Extended Stay America

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I love my job! - Housekeeper Extended Stay America Employee Review

5.0
Jan 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule: I work part-time at ESA as a housekeeper and I was going to school during my time, my manager, is in fact the most understanding and the best manager that I have ever worked with. She understood that i was going to school so she worked with me so that I could work around school. Great Co-Workers : I get along really well with the other housekeepers and GSRs. I have worked for many different companies, from fast food to retail, By far this hotel has great people who welcome new people. Free Nights: Every year you get 7 free nights at another location and in my opinion, its pretty awesome considering that if I go on vacation somewhere I know I will have a place to stay at no cost to me, at least for 7 nights, unless you saved up over the years. Free Stuff: People tend to leave behind a lot of goods. I've gotten dish soap, trash bags, can food, other types of unopened foods, clothes, technology, I got a pair of brand new shoes once, and recently a man had us check his room before he left back home and left behind a brand new bicycle. So its pretty cool what you can find and the profit you're really taking home with you.

Cons

You do get your occasional drug finds and prostitutes, but in the year that i have worked there, I have only found 1 needle and like 2 prostitutes, but another pro is that they tip well.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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