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      Extended Stay America

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      Extended Stay America reviews

      A caring company, with great results - Anonymous employee Extended Stay America Employee Review

      5.0
      Feb 16, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extended Stay America is a great company to work for. They have great benefits, competitive wages, and a much calmer work environment than I have experienced before. The company runs lean in the hotels, but you have the ability to connect to guests like you can't elsewhere. I highly recommend this company! There are always opportunities to grow with the company, and even relocate, if you'd like.

      Cons

      As is with any hotel company, changes are frequent. However, under leadership from the new EVP and new CEO, these changes are designed to make the business even better.

      Explore other reviews about Extended Stay America

      5.0
      Apr 21, 2026
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My location was very nice and the guests were wonderful.

      Cons

      Employee retention is difficult in this market/

      5.0
      Jun 14, 2026
      Front desk - gsr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

      Cons

      I have no cons. My employment so far has been amazing!

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