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Extended Stay America

Is this your company?

Choose at your own risk - Anonymous employee Extended Stay America Employee Review

1.0
Feb 22, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty decent

Cons

There is no such thing as work/life balance. There are terrible guests served by terrible employees and supported by terrible managers. Colleagues will not hesitate to throw you under the bus. They talk about “team” but in reality, they reward/encourage underhanded behavior and ignore hard work and loyalty. You will give the company everything and when you’re exhausted, they’ll let you go and find someone else to take your place.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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