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Extended Stay America

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Guest Service Rep - Guest Service Representative Extended Stay America Employee Review

4.0
Feb 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexibility with work schedule and decent benefits with free hotel stays

Cons

Busy days are hectic and housekeepers can be a pain depending where you work.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Your on your own to make decisions which were supported by your supervisor at corporate.

Cons

Your on you own to solve all of the problems yourself. The company is very thrifty and you have to make due without a lot of needed items like towels and sheets.

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