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Extended Stay America

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Growth Opportunity - Assistant General Manager Extended Stay America Employee Review

4.0
Apr 17, 2018
Recommend
CEO approval
Business Outlook

Pros

The benefits are good and the pay is competitive with the market. I like that we are corporate owned and NOT franchised. I've been with this company for over 2 years and I enjoy the challenges for the most part.

Cons

Overbooking hotels, not being advertised (people who have never heard of us don't know what to expect). Our breakfast leaves a lot to be desired and is one of our biggest complaints.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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