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      Extended Stay America

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      Extended Stay America reviews

      One of the worst jobs you will ever have - Night Audit/Laundry, Front Desk Extended Stay America Employee Review

      1.0
      Nov 5, 2019
      Night audit/laundry, front desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      you MIGHT have amazing co workers, discounts on staying at their brand of hotels

      Cons

      you will work harder than anyone at the hotel, one person(YOU) per shift, expected to wash dishes, fold every piece of laundry there, check guest in, deal with check in/check out issues, prepare the breakfast for the morning. When you stock the carts for housing keeping the will be a mess they don't keep them clean. this job is NOT easy nor rewarding. you will leave everyday feeling beat to the ground.

      Explore other reviews about Extended Stay America

      5.0
      Apr 21, 2026
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My location was very nice and the guests were wonderful.

      Cons

      Employee retention is difficult in this market/

      5.0
      Jun 14, 2026
      Front desk - gsr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

      Cons

      I have no cons. My employment so far has been amazing!

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      Extended Stay America reviewsExtended Stay America Night Audit/Laundry, Front Desk reviewsExtended Stay America review