employer cover photo
employer logo
employer logo

Extended Stay America

Is this your company?

Too top heavy, and too micromanaged - Regional Executive Extended Stay America Employee Review

3.0
Feb 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Company has been re-invented to be more of one brand and look. Definitely have a good game plan in place to increase revenue and market share.

Cons

Push their salaried management way too hard, forcing them to work 70+ hours a week because the company wants to keep costs down on labor and workers' health insurance. Company mandated managers not schedule any hourly employee for more than 20 hours per week, thus allowing them to not offer health insurance to those employees, therefore causing a great deal of turnover because the employees cannot support themselves on that amount of pay. Although they have some very good ideas within their business model, they failed to consider the costs of executing those plans accurately so as to not cause undue burden on their linelevel managers and employees.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

See reviews by: Helpful|Rating|Date|All