employer cover photo
employer logo
employer logo

Extended Stay America

Is this your company?

Horrible - Anonymous employee Extended Stay America Employee Review

1.0
Mar 6, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I find one, I'll let you know

Cons

The corporate office is a disaster. The turnover is shameful. Morale is non-existent. The CEO walks around smiling and waving like he's "one of us" but has NO CLUE that all of management is lying to him about his home office. Backstabbing, gossiping, people in positions with NO QUALIFICATIONS WHATSOEVER. The health benefits are so pathetic that you would be better off being on public assistance. The people working at the hotels have no training and are halfway illiterate. The hotels are nothing more than welfare hotels and are filled with criminals, the mentally ill, the neglected dying elderly and bedbugs.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

See reviews by: Helpful|Rating|Date|All