4.0
Apr 28, 2014
Former employee, less than 1 year
Chattanooga, TN
Recommend
CEO approval
Business Outlook
Pros
The pay is decent and the work is not too challenging. Some days there are a lot of down time and some days not so much. The managers were very good and were always willing to answer questions. This job greatly improved my customer service skills.
Cons
The people can be quite annoying and unlike other hotels a lot of them will be staying there for a long time. Also the management is not given a lot of money to use on hotel improvements so sometimes the rooms can be a little run down. The corporate offices don't really seem to understand what we are doing on the lower levels and constantly undermine us when we make decisions by giving customers whatever they want when they complain.