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Extended Stay America

Is this your company?

Horrible Company that violates it's own policies and the law - General Manager Extended Stay America Employee Review

1.0
Oct 1, 2014
Recommend
CEO approval
Business Outlook

Pros

None unless you like abuse and slavery. As a manager you are expected to work 24/7 and if you miss a 3am call your boss cusses you out. For what they pay they sure do expect a lot.

Cons

This was the worst company I ever worked for. We are currently in a lawsuit with them due to all of the policies and laws they violate like sexual harassment, retaliation, creating a hostile work environment, discriminating against women and older people, and not paying employees for the hours they worked and making them work off the clock.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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