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Extended Stay America

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Extended Stay America reviews

Not for those looking for a career - General Manager Extended Stay America Employee Review

2.0
Oct 1, 2021
General manager
Recommend
CEO approval
Business Outlook

Pros

As long as you do the work and staff your property the work life balance exists.

Cons

Don't expect a lot of help from the upper management in terms of helping you with the staffing. Don't expect anyone to help you in your career. Especially in the New England/New York Region. You need to be "in good" with the regional management in order to even have a sniff of moving ahead.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
General manager
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Front desk - gsr
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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