Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Extended Stay America

      Is this your company?

      Extended Stay America reviews

      Growing company - General Manager Extended Stay America Employee Review

      3.0
      Jan 27, 2015
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my district manager. I love my staff. I like the companies motto of making a home away from home for its guest. The product is very easy to sell. They always promote within if you put yourself out there.

      Cons

      UNDERPAID. This applies to all employee's. No recognition when doing well, but when you do something wrong they are quick to recognize that. Corporate always changes policies. Corporate sets high expectations that are unrealistic. Give little labor and GM has to cover shifts to make up hours. Dishes pulled from rooms.

      Explore other reviews about Extended Stay America

      5.0
      Apr 21, 2026
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My location was very nice and the guests were wonderful.

      Cons

      Employee retention is difficult in this market/

      5.0
      Jun 14, 2026
      Front desk - gsr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

      Cons

      I have no cons. My employment so far has been amazing!

      See reviews by: Helpful|Rating|Date|All
      Related searches: Extended Stay America jobs | Extended Stay America salaries | Extended Stay America benefits | Extended Stay America interviews
      Extended Stay America reviewsExtended Stay America General Manager reviewsExtended Stay America review