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Extended Stay America

Is this your company?

overnight - Anonymous employee Extended Stay America Employee Review

1.0
Feb 22, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work alone-that is pro because you can either do things correctly if you have the time (the company does not want things done correctly) or do things slap dash when you don't (this is the only way to get anything everything done because the company has no clue what any one job entails)

Cons

it is a bad job being run by stupid people at all levels. The new corporate structure has now idea how hotels really work. taking the dishes out of the rooms is the dumbest thing, the rooms have kitchens the dishes should be in the rooms. the second dumb thing they did was the breakfast, the rooms have kitchens the guests should buy food and cook it.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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