Pros
Medical benefits were great. Loved the long term guests.
Cons
As many others have stated: no work/life balance, unrealistic expectations, workload was heavy. I could do one or two of the requirements really well and then I was failing at the rest, or I could have done a mediocre job with everything. Either way, I was never successful. It wasn't for lack of effort! For the General Manager to be the acting manager for each department they need a really strong, knowledgeable team. The sales goals were not effective use of time and the labor model was insane. They take desperate people who want a foot in the door at the opportunity to be a GM or AGM and they drive those individuals into the ground. The 10% that make it they refer to as "over-achievers" and those individuals have traded in their quality of life to be married to a job.