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Extended Stay America

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Lipstick on a pig - Hotel Manager Extended Stay America Employee Review

1.0
Jun 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Free hotel stays, hardworking staff. Will prepare you for any job in the hotel industry.

Cons

Regional directors bonus on how much money is saved at property level....sooo No capital budget. No upward mobility **especially if you do a good job. Managers are expected to work front desk (24 hours per week). No vacations, no employee incentives (50.00 for xmas- staff of 14). No raises EVER. They use you until you have no more to give.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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