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Extended Stay America

Is this your company?

DO NOT WORK HERE EVEN IF YOU ARE HOMELESS AND LIVE ON THE STREETS - Gust Service Representative Extended Stay America Employee Review

1.0
Jan 1, 2023
Recommend
CEO approval
Business Outlook

Pros

You get paid a paycheck

Cons

Unsafe work environment ( dealing with physical assault from guests, finding dead guests and expected to work the next day with no counciling or support, having a gun put to your head and expected to work the rest of your shift and “suck it up”) Shady business practices due to personal relationships with residents Low pay No Training except by videos that you are then told are wrong

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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