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Extended Stay America

Is this your company?

Run! - Team Lead Extended Stay America Employee Review

1.0
Sep 4, 2015
Recommend
CEO approval
Business Outlook

Pros

The guests and your employees

Cons

They overwork the little staff they do have. You do everything. Sales, operations, everything without any real management power. You deal with new initiatives every week- so much so that they increase cost by implementing one program one week and the next week they're telling you to throw out the signage and put in the rooms brand new signage. Couldn't we stick to one initiative a month? There's very little help provided from your DM because they're overworked themselves. No overtime is allowed really so you're forced to do the work of 5 people in the time it would take 10 people to complete.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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