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Extended Stay America

Is this your company?

Never work for this company...unrealistic expectations. - Housekeeper Extended Stay America Employee Review

1.0
Oct 6, 2023
Recommend
CEO approval
Business Outlook

Pros

I learned how to pick myself off the ground after they obliterated my self-esteem, and learned how to properly fold a fitted-sheet.

Cons

charged me $650.00 every 2 weeks for my room, then forced me to quit after kicking me out as retaliation because I used their system to solve my issues. I was bullied so bad I had major mental health issues afterwards and when I complained to HR they had their companies back. It was the worst job experience I have ever had. I lived on-site doing property management in the past and have had pleasant experiences. The management played awful games with their employees and I worked really hard. During the Pandemic washing dishes, bedding and cleaning disgusting rooms with a mask on and going through Menopause was back breaking.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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