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      Extended Stay America

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      Extended Stay America reviews

      Great place to work - Specialist Extended Stay America Employee Review

      5.0
      Jun 11, 2024
      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. ESA associates help you out with learning and job processes, and those associates range from VP's to temps. The people you work with, or even near, or pass by in the hallways are approachable. 2. Management is realistic with expectations, promoting work- life balance. 3. Transparent, open on company goals, successes and failures. 4. Really strives to practice Core Values, they are not just words.

      Cons

      It would be nice to have an org chart, more for departments with contacts. With that being said, it's easy to find somebody who can at least point you in the right direction.

      Explore other reviews about Extended Stay America

      5.0
      Apr 21, 2026
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My location was very nice and the guests were wonderful.

      Cons

      Employee retention is difficult in this market/

      5.0
      Jun 14, 2026
      Front desk - gsr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

      Cons

      I have no cons. My employment so far has been amazing!

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