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Extended Stay America

Is this your company?

Horrible co-workers and employers. - Anonymous employee Extended Stay America Employee Review

1.0
Jan 2, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

7 night free stay for employees at any Extended Stay America Hotel. Must notify your manager first of which property you would like to stay so they can contact them to see if there are available rooms at the time you wish to stay.

Cons

Everyone on staff at the property I work at other than maybe a couple of employees at most, do not care about their employees. Especially the mangers. Even a co-worker of mine who has devoted herself to them for 7 years had to quit because they were treating us like we are nothing! It hurts so much seeing people getting treated like their just nothing but a dirty rag and thrown away. It makes me cry seeing hard devoted workers having to quit because of them. No one is equal here. We are just nails getting hammered down.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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