In summation - I wouldn't recommend it! - Unlicensed Optician Eyeglass World Employee Review

2.0
Nov 26, 2022
Recommend
CEO approval
Business Outlook

Pros

- There are no pros for new employees here. - Some of the employees that have been there a while seem to be making decent income overall for this industry, yet still experience burnout due to the culture issues.

Cons

- Old employees are given grandfathered access to a better version of their "champs" program, where once they hit the yearly sales goal, the following year's commissions are doubled, going from 1% to 2%. The newer version of the program is much worse, instead only offering a flat check for 1,200 for the year in lieu of the typical commission raise. Considering the sales goal for the program was 375,000, that means that old employees are making several thousand more per year in commission than old employees are even capable of making contractually. This is the indication of a dying company. - HR seems to be incompetent or nonexistent. I asked multiple managers at multiple stores for assistance in contacting/finding HR, on multiple occasions during 2020 and 2021, I left multiple voicemails on all the applicable phone numbers I could find, but no one ever communicated back with me, and not one manager could even produce a reliable phone number for me to call. Seems to be difficult by design. - My store manager had a massive issue with micromanaging whatever tasks that the newer employees were working on. This was compounded by their negligence towards individual human needs, things like subtly denying bathroom breaks by forcing you to see patients back to back, resulting in you having to either verbally create a boundary and excuse yourself in front of the customer (often seen as rude) so you have to choose between creating a conflict, or holding it in. - Or, trying to bully us to come in when we were sick, which seemingly happened every time someone was sick. - They seem to intentionally hire people with no or little experience in order to pay them as little as possible and burn them out. This creates a low-wage permanent role for the company, but in reality is an endless cycle of burnout for the humans who are tricked into it, similar to the 'disposable' Amazon warehouse workers culture.

Explore other reviews about Eyeglass World

5.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and management team

Cons

Not really any cons that I see

3.0
Jun 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-Workers PTO Licensing opportunities for optician positions is probably the headliner The work is genuinely interesting

Cons

Corporate culture is entirely "CYA" with a side of saccharine group cheerleading while every single individual above the store level will privately admit that it's essentially rudderless because nobody wants to risk standing out. Low pay relative to the industry and intelligence needed to competently perform the job(s) w/yearly raises that are so low that it's more of an insult than not offering raises at all would be.

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