Changes in culture - General Manager Eyeglass World Employee Review

1.0
Apr 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits, pto and decent salary for management. Love the business model Rewarding field Enjoy learning and leading lab, retail and OD as a team

Cons

Senior management needs to be evaluated. Changed culture is very toxic. Need structured and specific pay scale for new hires. It's to broad. Changed commission structure is entirely to low for elite sales associates. Old structure was phenomenal.

Explore other reviews about Eyeglass World

5.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and management team

Cons

Not really any cons that I see

3.0
Jun 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-Workers PTO Licensing opportunities for optician positions is probably the headliner The work is genuinely interesting

Cons

Corporate culture is entirely "CYA" with a side of saccharine group cheerleading while every single individual above the store level will privately admit that it's essentially rudderless because nobody wants to risk standing out. Low pay relative to the industry and intelligence needed to competently perform the job(s) w/yearly raises that are so low that it's more of an insult than not offering raises at all would be.

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