Run!!! - Customer Service Representative F.H. Furr Employee Review

1.0
Jan 5, 2024
Recommend
CEO approval
Business Outlook

Pros

You get paid on a weekly basis.

Cons

Mentally taxing work environment, company does not care about you as a human being. Managers are there to make sure you’re making the company the most amount of money possible. You’re being recorded, the techs are being recorded… anything you say can and will be used against you. Managers are there to help the company, not to help you do your job. Breaks are taken away during busy season, you sign a “handbook” forfeiting your breaks when the company is busy. You must use a wired headset so you’re always sitting AT your desk… your bathroom breaks are watched too. You can buy a wireless headset but the Bluetooth on your computer is disabled. Honestly, this company is SO cut throat and the turnover is so high… and it’ll take you 5 minutes to see that ONCE you’re out of training. Training fools you! It really does.

Explore other reviews about F.H. Furr

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work , good pay and they care about you

Cons

Unknown job schedule , slow seasons which is typical for HVAC.

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training was a plus

Cons

Zero constructive feedback from mgmt. it was vague at best. People with no experience or knowledge expected to perform same as experienced techs.

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