Enjoyable colleagues but overwhelming workload and low pay - Client Service Representative FIS Employee Review

1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy who I work with and that’s about it.

Cons

Over worked, underpaid. Extremely vital and knowledgeable workers are laid off while other teams complain about being “bored.” We have more work that can possibly be completed in one day, yet out teams get cut while others get paid to do literally nothing all day.

Explore other reviews about FIS

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Vacation time Managers Good work environment

Cons

Upward mobility is hard to achieve

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

wellness program Spotify, stock purchase is optional, health insurance available, long and short term disability

Cons

Often recurrent quiet lay-offs, implementations, operations, QA employees transitioned to Cognizant

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