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FIS

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FIS reviews

What Can I Say? - Customer Service Representative II FIS Employee Review

1.0
Apr 13, 2017
Customer service representative ii
Recommend
CEO approval
Business Outlook

Pros

Good coworkers; decent money at times

Cons

management doesn't care about your well being; when you turn your notice in, you might as well not show up the next day; not much room for advancing unless you are the supervisor's pet. Many rules only certain people in the department were held accountable for. If you are terminated or resign, good luck getting your check and any other related information.

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FIS Response
9y
Thank you for your feedback. We are sorry to hear about your experiences, but remain committed to ensuring that employees are exposed to a world-class environment. While it might not seem that there is support available, we strongly encourage all employees to reach out to their local People Office representative for support in activities or decisions affecting their daily personal responsibilities.

Explore other reviews about FIS

5.0
Mar 25, 2026
Loan analyst
Recommend
CEO approval
Business Outlook

Pros

Vacation time Managers Good work environment

Cons

Upward mobility is hard to achieve

1.0
Jul 14, 2026
Business analyst
Recommend
CEO approval
Business Outlook

Pros

Nine years of complex engineering challenges and professional growth. Strong camaraderie with talented colleagues across various engineering teams. Opportunities to work on high-impact projects and scalable infrastructure. Gained significant experience in complex system architecture and troubleshooting.

Cons

Abrupt end to a nine-year tenure without adequate transition or transparency. Heavy reliance on an aging, legacy tech stack that hinders innovation. Contradictory AI strategy: leadership mandates aggressive adoption while refusing to fund the necessary compute and tools for teams to actually implement it. Extreme short-term focus on EPS maximization at the direct expense of long-term stability and product health.

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