Pros
• The opportunity gave me exposure to high-level corporate environments and allowed me to take ownership over a wide array of responsibilities. • I was able to build strong relationships with employees and vendors, and take pride in delivering consistent, people-first service. • Day-to-day autonomy was respected by former direct managers who trusted employees to work independently and manage site-level challenges.
Cons
My position was gradually deconstructed without any formal offboarding, communication, or transparency from leadership. Key responsibilities were transferred to another vendor’s team quietly, while I was still employed and receiving no updates. • After years of consistent performance and working through medical challenges without accommodations, I was blindsided by sudden separation with no real acknowledgment of the circumstances or service I provided. • Colleagues were quietly transitioned into new roles while I was left in limbo, only to be formally let go weeks later with no clear explanation. • Communication from leadership was evasive at best, especially when it came to the direction of the program or the future of team members.