2.0
Dec 9, 2017
Former employee, less than 1 year
Federal Way, WA
Recommend
CEO approval
Business Outlook
Pros
Good Training, Great Team Leads
Cons
Compensation is not worth the commute, Support staff stretched super thin, The one hour mandatory overtime, The commute (although, that's not their fault). Being monitored to the most extreme degree on absolutely everything. Certain customer needs and concerns need to be highlighted, discussed and explained further in training, considering the majority of the calls that come in concern those very basic things.