Once a perfect company, not so much anymore - Associate Manager FULLBEAUTY Brands Employee Review

2.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company back in its prime 2012-2015

Cons

Fullbeauty was a wonderful company to work for during its prime years, especially from 2012–2015. I spent nine years there, and in the beginning, I truly loved it. There was growth, bonuses, beautiful off-site holiday parties at amazing restaurants, and corporate luncheons. The company was expanding so quickly that we even moved from a Midtown office to a larger, more beautiful space downtown. As time went on, though, things began to change. Departments were restructured, and many long-tenured employees — some who had been there 25+ years — were let go as positions were eliminated. Entire leadership teams, including VPs, were cut in a single sweep. I watched friends, coworkers, and even families lose their jobs during that time. I remained safe because I managed vendor relationships, but it was still difficult to witness. I started in an entry-level role in 2012 and had to advocate for every raise I received. I worked incredibly hard and challenged the increases when they didn’t reflect the work I was doing. It took five years before I finally received a meaningful raise, and I thought I was on the right path. But as more people were let go, more responsibilities fell onto my plate. I had job security, but over time I essentially became a one-person team. Eventually, I told my boss I felt like I was drowning. I asked for support, an assistant, and a promotion — I felt I had earned it. I didn’t receive the promotion, and I waited another three years. In my ninth year, I was offered another job. That was when Fullbeauty finally gave me a raise — not the full amount I had requested, but about half. I was happy at first, but it still wasn’t enough. What I really needed was support and recognition for the work I had been doing. They did give me a title change, but still no help. When I received a second offer that same year, I accepted it. As I was walking out the door, they finally offered me an assistant — but by then, it was too late. The lesson I took from it all: listen to your employees, let them be heard, and show appreciation for their hard work before you lose them.

Explore other reviews about FULLBEAUTY Brands

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall a great place to work

Cons

No real negatives to report

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Repetitive work, Predictability when it comes to assets needed.

Cons

Leadership & Culture Leadership operates in a fear-based environment where employees feel pressured to comply with directives — even questionable ones — out of concern for job security. There is little psychological safety to push back or offer alternative perspectives. Innovation & Strategy The company heavily relies on prior-year benchmarks with minimal appetite for experimentation or fresh thinking. The marketing team in particular tends to recycle strategies rather than develop new creative approaches, leaving the brand feeling stagnant. Diversity, Equity & Inclusion During COVID-19, senior leadership — including the CEO — failed to demonstrate empathy or awareness toward Asian employees during a period of heightened racial tension. This tone from the top had a lasting impact on trust and morale. Brand & Influencer Relations The company's reluctance to take a stance on key cultural and social moments cost them meaningful influencer partnerships. In an era where brand authenticity matters, the silence was noticed — and acted upon. Workload & Resources Employees are regularly given heavy workloads without the tools, headcount, or support needed to execute effectively. Much of the effort feels performative rather than impactful, leading to burnout and disengagement. Career Growth Advancement tends to favor those at the top rather than the people driving day-to-day results. Contributions from individual contributors often go unrecognized in terms of promotion or compensation. Team Dynamics The internal culture is highly competitive in an unhealthy way — colleagues are more likely to deflect blame than collaborate, creating a siloed and politically charged work environment.

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