May 3, 2018
Anonymous employee
FairWarning Response
8yWe’re sad to hear your time at FairWarning was not always a positive experience; that is not the case with most and we wish we would have been given the chance to discuss some of these issues when you were a team member. We 100% agree that our extensive interview process results in our team and culture being the best of the best. We have been named a Tampa Bay Times Top Workplace for 6 years (https://topworkplaces.com/publication/tampabay/fairwarning/) and believe our team and our culture are a huge part of this award.
Although we do not have a corporate HR team, we do have a People Team that serves as an employee advocate and holds all of the responsibilities of the traditional HR Team. We’re sorry you felt you could not come to anyone and they wouldn’t serve as a true employee advocate, we strive to have an unbiased, open door policy and address any issues that come in with all parties involved. We have policies on treatment of others (centered around our company values) that apply to all team members, regardless of position, and if you know of anyone violating these policies please let us know, so we can address the situation immediately.
We are unaware of anyone “looking down upon” team members for using PTO; this is a benefit we offer and encourage team members to take time if needed.
We do have a culture of ownership and responsibilities (as stated in some of our reviews) which does include taking ownership of mistakes or intentions gone wrong. Our goal is to always learn from the past and continue moving forward.
We have policies in place about team membership here at FairWarning, which include Development and Performance. As you mentioned, we invest a lot of time in our interview process, and our goal is always to grow and develop team members. If a Team Member is not performing up to our standards, we have procedures in place to give them the tools and resources to fix their performance and help them succeed in their role.
There’s always room for innovation in software and we have built our business around that concept. We are the leader in our industry and were recently named the #1 Patient Privacy Monitoring Solution according to Black Book (an independent, 3rd party researcher, http://www.digitaljournal.com/pr/3772825).
We’re sorry your time at FairWarning was not positive but we wish you the best of luck in your future endeavors.