Helping families and keeping that smile. - Scheduling Coordination Manager Family First Homecare Employee Review

Healthcare work is difficult, and a constant customer service facing role is even moreso. This company can come down quite hard on you for making a slight mistake or not getting to a call they deemed more important without telling you vs actually talking with you about it and then addressing the problem with the family and/or staff. I would also tell you that unless you're willing to drive 50 minutes or move you're not making it up the ladder.