Pros
As they first offer the roles internally there is a small chance for progression to a different role within the company, such as marketing or eccomerce (if have studied marketing or have some background). And free pizza on busy days.
Cons
They only promote friends and english people (who are friends) for management. Very difficult to progress unless you make friends quickly, if you´re a language advisor, you will always do the same, take hundreds of calls in your language and English and do hundreds of emails per day at the same time of calls... and end up doing the job of the english advisors as well. Madness house, feels like you're still at nursery... really disappointing experience being a great company to work for the contact centre feels like another dimension.