Absolutely Atrocious - Customer Service Representative Fanatics Employee Review

Part of Fanatics Betting and Gaming -Work/Life Balance: managers really stress keeping good work/life balance. When I told mine that I had to work a couple extra hours to finish something before a sprint they told me to take another couple hours off during the next week or so. Also, half-day Fridays in the summer! -Remote work. -Smart, driven developers. -Good benefits package.

-A bit of a start-up nature causes some odd, sporadic development blockers. Not a big enough deal, but can be an annoyance.

Benefits are fine, some coworkers can be great

There's a major disconnect between the company, and employees and customers and it shows in any talk with leadership. There's a distinct underlying boys club culture that I don't think they will ever be rid of. They are hyper focused on AI usage, to the point that it feels like a resentment towards workers for not figuring out how to replace us with it yet. They are expecting more work for the same pay and are now holding a magnifying glass to the employees with a new project tracking system, layoffs feel inevitable and the work was already unrewarding. Skill stagnation is expected, many coworkers who have worked there for years claim there's few opportunities to be promoted or learn something new. As a designer you will feel more like a pixel pusher, after needing to wrestle with the AI they are pushing onto the customers that don't want it. Leadership is allowed to live wherever they want, everyone else is required to be in office. Unfortunately the job is only worth it if it's remote.