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Farmers Insurance Group

Is this your company?

Strong, conservative company that moves slowly and has trouble changing because IT is a mess - Product Manager Farmers Insurance Group Employee Review

2.0
Dec 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Farmers seems to value its employees and at least in the Home Office where I work, they seem to value a good work-life balance. The hours are 7:30am-4:00pm and most people in our office adhere pretty strictly to those hours. I do know many people who come in earlier and/or leave later but it is not that common except for upper management. Farmers is conservative and is owned by another conservative company (Zurich Financial) so there is little risk of the company going under during this recession and there have been very few if any layoffs so if you are looking for job security, this is a pretty good place to be. Product Management at Farmers is actually a really fun place to work because the employees are pretty young and well educated. I can't really speak about other departments.

Cons

As a conservative company, Farmers has taken few chances in the past. The company moves slowly and I think the worst and most frustrating part about Farmers is the IT. The systems are so old and archaic you have to find some kind of specialist to look anything up and everyone uses SAS or some older programs to pull data. There are so many problems with our systems and as a product manager I hear complaints often from agents about how hard it is to write business. The agents are the lifeblood of this company so we shouldn't be making things hard on them. Another bad thing is that sometimes it seems senior management is out of touch with what is going on in the world. We live in a digital age and Farmers is a dinasaur amongst agile, new-wave companies like Geico, E-Surance and Progressive. That being said, Farmers has aggressive goals and seems intent on maintaining or growing market share so we'll see where that leads in the future.

Explore other reviews about Farmers Insurance Group

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Really really really really food

Cons

Really really really really bad

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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