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Farmers Insurance Group

Is this your company?

Rhetoric does not match reality - Claims Farmers Insurance Group Employee Review

2.0
Jul 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance and other benefits on paper. PTO days and 401k matching is par for the industry but good compared to outside the industry. People are generally nice. This is not a bad place to work if you want to cruise to retirement and are fine with 3% annual raises and so-so annual bonuses.

Cons

Benefits: Health insurance premiums and deductibles are high. Dental benefits are almost non-existent. HSA, FSA, etc. options are very difficult to navigate with little support from HR. Work-life balance rhetoric conflicts with reality of workloads. Inclusion/Diversity/Advancement Opportunities: This is just a mess and all rhetoric . In reality, "inclusion" means token clubs for employees, time consuming "training," and measures imposed by a class action settlement. The result is that women and other diverse employees are mentored (so managers can tout their professional development pet projects) but not advanced. "Behavior based" internal interviewing processes includes a farcical pre-interview promotional campaign. Work Environment: The company continues to move away from virtual / flexible arrangements towards face time requirements in open office (noisy cube) environments.

Explore other reviews about Farmers Insurance Group

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The ski is really the limit on earning potentionl

Cons

recent underwritting change are across the whol company instead of localized

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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