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Farmers Insurance Group

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A good job for the right person - APD Claims Adjuster Farmers Insurance Group Employee Review

3.0
Sep 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Other than the occasional supervisor observations, you are on your own. You manage your work load. Good training program. Opportunities to move about within the company after a few years.

Cons

Farmers uses software and hardware from the 20th century, and it makes being efficient darn near impossible. My opinion is that Farmers doesn't play fair with the body shops - They use their size to their advantage, and the shops have a tendency to let you know it. You are given time on your schedule to take lunch, but you better bring lunch, because if you take your lunch, you'll always be behind.

Explore other reviews about Farmers Insurance Group

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The ski is really the limit on earning potentionl

Cons

recent underwritting change are across the whol company instead of localized

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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