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Farmers Insurance Group

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Came to Farmers From Another Insurance Company - Special Investigator Farmers Insurance Group Employee Review

5.0
Nov 15, 2013
Recommend
CEO approval
Business Outlook

Pros

-In my position, I work from home and that is a huge plus -My schedule is flexible (I'm a salaried employee) -My manager doesn't micromanage-you get your job done however you need to, in as many hours as you need to -Company provided vehicle -The University of Farmers training is great! Informative, fun, and you get to travel to Los Angeles for it -Farmers not only supports obtaining higher education (insurance designations), but will pay for it and give you bonuses once complete -The company is very involved with various charities, especially The March of Dimes -Unlike other well-known insurance companies, Farmers doesn't do restructuring every couple of years (ie management layoffs and demotions, only to do a mass manager hiring a few years later...and repeat) -I truly felt welcomed when I was hired, not only by my direct managers, but by the company as a whole. They do a good job of reaching out to you and thanking you for joining the team.

Cons

-The claims computer program (system used by anyone in any sort of claims capacity) is a bit complicated to use. It provides a lot of information, but not user friendly -I don't like not being able to find a job salary grid on their intranet. One can find job descriptions, but the salary ranges aren't readily available (I like to know what my earning potential is; it keeps me motivated) -Depending on the position, your initial training may drag out and become boring (but I suppose it is better to have too much training, rather than not enough)

Explore other reviews about Farmers Insurance Group

5.0
Jul 10, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

summer intern, not found any cons

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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