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Farmers Insurance Group

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Not For Everyone - Claims Adjuster Farmers Insurance Group Employee Review

3.0
Dec 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Clean, Open Office Intensive Training

Cons

Extremely high work load Handling only California claims while located in Arizona made estimates more difficult Seemed to be stories about employee behavior were fabricated/exaggerated to make certain employees seem more malfeasant than in reality when they were working up a case to no longer employ said employee. I personally saw this happen to three employees in my division before it happened to me. I only know of my situation, but it brought to light the three previously terminated employees to mind. Also, I don't know if I'm just not smart enough, but I don't know how I could have gained any unjust enrichment in my position, so the claims of shady behavior a) weren't true, and b) didn't make any sense nor provide any benefit to me for doing so. It was a very confusing time, and I've since moved on to bigger and better things in life. That being said, for those who can keep up with the workload and maintain their sanity and soul, it's a great job with awesome benefits. It just wasn't for me.

Explore other reviews about Farmers Insurance Group

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place to work at

Cons

Nothing bad to say about the company

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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