employer cover photo
employer logo
employer logo

Farmers Insurance Group

Is this your company?

My experience at Farmers Group overall was a learning experience in an industry that poses great challenges. - Insurance Agent Farmers Insurance Group Employee Review

4.0
Apr 5, 2011
Recommend
CEO approval
Business Outlook

Pros

The training program is a work in progress. A ton of information served out in a relatively short amount of time...one month whereby production expectations begin and the training is ongoing...albeit in more manageable increments. The corporate philosophy is well intended and often mentioned. In an industry that does not always get a good wrap this company stands behind the idea that an agent is there for the client, consults with the client in the clients best interest as it relates to insurance. The company's compensation plan is very generous in the form of a subsidy that gets paid out monthly and helps to offset the initial "challenges" of growing one's agency...but this money is not yours...really. This money must be paid back over time either by business you generate or out of your own pocket if you do not meet the "required" quotas. You've got to make it happen like any sales job.

Cons

Bottom line if you do not meet the monthly expectations you've got to make up missed policy counts as well as meet the next months business expectations. If you miss the months mark in terms of policy requirements you do not get the subsidy and things can really sprial downward from there. Essentially you are working for free until you catch up...if you can. It really is a numbers game and the unfortunate reality is that insurance for most people is not a priority. A lot of follow up with unanswered phone calls and delay tactics by consumers not willing to commit even when all objections are diffused. Patience and a thick skin are the order of the day.

Explore other reviews about Farmers Insurance Group

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The ski is really the limit on earning potentionl

Cons

recent underwritting change are across the whol company instead of localized

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

See reviews by: Helpful|Rating|Date|All