Pros
Pay is reasonable for college students with no experience and if you get multiple high ratings and stay a long time Health Insurance coverage is great and premiums are covered Paid straight time for hours worked over 40 hours Your peers are usually great FAST does deliver on the projects it wins, which is great for those customers they serve
Cons
Most of FAST's employees are hired straight out of college or without managerial experience. Most of the directors and managers at FAST have no experience or training managing people and it shows. They are those who have survived FAST the longest and are friendly with the partners. The few good managers are the rare few that had prior experience in management before joining FAST, or that spent their own time and effort to get training. But those are the exceptions not the standard. I would guess the partners themselves are either not great in management or they don't really care about the managers they select. Fast locks it's employees in by increasing their pay so much that, due to the proprietary nature of the job and tools, it is harder for them to find jobs they would qualify for outside of FAST. FAST duplicates existing tools/features in the app and charge their customers for them. This means employees never learn any transferrable skills outside of soft skills at this company. This is a good problem if an employee loves their job and plans to stay, if not they either have to be willing to take a cut in pay for a job that provides managers that care about and listen to their employees, or they have to be okay being overworked and under appreciated. Because FAST hires people out of college, it means top performers are going to be tasked with training others, and taking on more work and responsibility with little upward mobility or recognition for the added work. Fast burns out those that perform well. FAST is all about the customer and getting more customers, usually at the detriment of their own employees. FAST spends lavishly on parties, but during the pandemic did little for their employees, other then insinuating their employees should be grateful they had jobs. This while agencies were still paying extra to make all the necessary changes to accommodate the pandemic. Employees have to move around. Sometimes it is between 1-3 years. FAST does pay for relocation, but don't plan on having long term friends outside of FAST. Employees that do not have a creative admin on their project site spend team events consistently hanging out at bars or drinking together.