Disappointing Interview Process - Customer Service/Sales Fastenal Employee Review

1.0
Apr 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Hmmmm. Good smoke and mirrors job in getting me to come for an interview; followed up by a second interview. Then after being promised that I would hear back, never did.

Cons

Very inconsiderate in their hiring practices, and unethical. Should never promise they would contact me, either way regardless of the outcome, and never follow through. Curious if this is how they treat their customers. Hmmm

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is good Hours are negotiable Time off is available Opportunities to move up always available

Cons

No commissions for part time

4.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture, love the investment they put in for career advancement. Great people to work with, CEO is amazing but he's stepping down this month. Benefits are good. Decentralized organization so your ideas and solutions actually get listened to and implemented. Feel like I'm actually making a difference in the company.

Cons

Pay is lower than the industry average for most departments and they don't keep up with the cost of living, don't do bonuses (unless you're in sales) or pay raises. You have to ask to get one and most times they say no. Very male dominant at the branches and in sales, but many women in corporate leadership. Don't have any DEI initiatives. Not flexible on relocation for internal management roles, have to be at corporate HQ in Winona, MN.

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