Good place to learn on your feet - sometimes running - Sales Support Fastenal Employee Review

4.0
Nov 2, 2010
Recommend
CEO approval
Business Outlook

Pros

-Get so see a lot of what goes into day to day operations of running a business. -Ive been sales support at 3 branches and helped with CSP implementations at 3 branches and can without a doubt say I've liked every single person I've worked with at Fastenal. -They will work around your college schedule at the sales support level. -Graduating soon and will most likely jump right into OS after about a year at Fastenal. -Bounty Hunter competition is fun. -Learn about a large company that works with Industries that drive the U.S. economy

Cons

-SS hour limits leaves you scratching to survive. -Hour limits also leave more for the GM and OS to get done when they should designate all their time to selling. -Comission pay scale and POS cost issues seem unfair at times. -Sometimes there is a lack of transparency throughout the organization. -online training is ok but using POS fast and errorless comes through repetition. **Get the website looking better, feeling better and easier to navigate** it would save a lot of time and money for customers to make online orders.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

4.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture, love the investment they put in for career advancement. Great people to work with, CEO is amazing but he's stepping down this month. Benefits are good. Decentralized organization so your ideas and solutions actually get listened to and implemented. Feel like I'm actually making a difference in the company.

Cons

Pay is lower than the industry average for most departments and they don't keep up with the cost of living, don't do bonuses (unless you're in sales) or pay raises. You have to ask to get one and most times they say no. Very male dominant at the branches and in sales, but many women in corporate leadership. Don't have any DEI initiatives. Not flexible on relocation for internal management roles, have to be at corporate HQ in Winona, MN.

1
See reviews by: Helpful|Rating|Date|All