High expectations and low pay - Account Specialist Fastenal Employee Review

2.0
Sep 28, 2015
Recommend
CEO approval
Business Outlook

Pros

The training program is quite good and there are always opportunities to go and get more education about sales and products. Career experience opportunity and most other sales companies want to hire Fastenal employees.

Cons

Many, the companies sole purpose is to increase their stock. Sales people are viewed as an expense and are not paid an equivalent amount to the expected production. For example, as an account manager the best commission they will offer you is 2.4 percent on new business. Which means that only sales dollars above the previous years sales fall into that percentile. If it is "existing business" you get a whole 1.2 percent of sales. While an osp makes 2-4 percent. Honestly GM positions are poorly paid also not sure at what level you actually can make decent money or if it is even worth the 10 years it will take to have the chance to run for that position. They also really could care less about customer service, even though this is their company saying, it is all about how much can we make and where else can we make more. They are 90 percent for the stock holders and about 9.5 percent customer with the remaining .5 taking care of the help.

Explore other reviews about Fastenal

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

4.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture, love the investment they put in for career advancement. Great people to work with, CEO is amazing but he's stepping down this month. Benefits are good. Decentralized organization so your ideas and solutions actually get listened to and implemented. Feel like I'm actually making a difference in the company.

Cons

Pay is lower than the industry average for most departments and they don't keep up with the cost of living, don't do bonuses (unless you're in sales) or pay raises. You have to ask to get one and most times they say no. Very male dominant at the branches and in sales, but many women in corporate leadership. Don't have any DEI initiatives. Not flexible on relocation for internal management roles, have to be at corporate HQ in Winona, MN.

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