You can learn a great deal & work with great people but don't expect a decent raise or high pay based on job performance - Customer Service, Customs Brokerage FedEx Employee Review

4.0
Jun 26, 2013
Recommend
CEO approval
Business Outlook

Pros

If you push to learn a lot, you will be given the opportunity to learn a lot. You will work with other very professional and dedicated people in a very complex industry. You will receive public recognition for a job well done. Good benefits, retirement and health care package. They actually do a pension plan and most companies don't anymore. You can move around within the company in different roles if you want to. They are rapidly growing and are at the forefront of technology used with US CBP. This attracts big companies that do international business to desire a working relationship with Fedex Trade Networks leading to increased business opportunities.

Cons

Just because you learn a lot, or are extremely good at your job doesn't mean you will get a pay increase. You can be awesome at your job, do a ton of work and be extremely productive and the person next to you can be lazy and unproductive, you will both be paid the same. Even though you receive public recognition for achievements, that doesn't result in better pay or bonuses. Several years ago Fedex Trade Networks did this but now they do not anymore due to their goal of ORGANIC growth. I.E. encourage hard work in employees, pay them low wages, grow the company and pad corporate executives pockets with bonuses and stock options. The benefits are great but the pay won't help you pay down school debt any faster. Moving around within the company doesn't guarantee salary increases, just more work.

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CEO approval
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Pros

You will get in incredible shape

Cons

Not really any I could think of

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the benefits they list to get you in the door is TOP RATE pay*. The top rate is currently unknown but general consensus is 20 years to top rate pay. If you love standing around making up stories in your own head for two hours while spreading rumors amongst your unabashed co-workers about other co-workers you’ve interacted 2 minutes in the year you’ve worked together then this job is for you! Minimal logic involved.

Cons

Fellow employees will unionize to get you out of your route. Employees will make up stories to pit employees against one another. Fellow employees will threaten other employees for being friendly to one another. The management is willing bend over backwards to give you a bad review if leaving for another job. Co-workers are extremely bored and in most cases workload differs dramatically depending on where you are on the sort.

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