Customer Service Associate - Customer Service Associate FedEx Employee Review

4.0
Sep 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent group of people. Great teamwork . Opportunities to move up the ladder. Medical and dental premiums are very low. Very generous with floater days and vacation time.

Cons

Very low pay. Isolated location. Not many celebrations. Most of the companies I worked for, the boss would bring donuts or pastries. Treat us to lunch once in awhile. FedEx Trade very rarely does this.

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5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, Team Environment, Fast-Paced

Cons

Heavy Lifting, Physically Demanding, Labor Intensive

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to apply, fast to get hired (no interview process) and the pay

Cons

Very rude management, lack of care for safety, no drinkable water (all filters are in the red and have been since I started) They have cameras everywhere and are constantly watching you but say you can’t bring your own phone in because “people steal them”? There is junk everywhere. Lots of trash everywhere (employees drinks and food). They want you to work and eat on the line instead of giving you breaks to do so. They get upset when you use the bathroom or fill your water bottle even if you’ve been working for 3 hours straight but if you clock in at an area 2 min walking distance from your work area you’re “stealing time” I’ve noticed people of color get treated differently. The HR department has some of the most prejudice employees so there’s no real equality if you have conflict with someone. I’ve never been, but it feels like a prison to go in and out of the building and lastly you don’t work a consistent schedule. You leave when they say you can.

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