1.0
Mar 4, 2012
Former employee
Recommend
CEO approval
Business Outlook
Pros
Large center teams Challenging work - diversity of tasks, continual learning Room for growth for team members who want to be managers as there are many vacancies
Cons
Senior Management does not know how to hold team members accountable Unrealistic expectations for performance Work day ranges from 12- 14 hours to complete "management expectations" HR incompetent and lack of field experience Terrible pay for hourly team members. Embarassing as a manager to know how poorly paid the team is. Little opportunity to make monthly bonuses. Too much busy work.