Lead Consultant - Lead Consultant FedEx Office Employee Review

4.0
Apr 14, 2017
Recommend
CEO approval
Business Outlook

Pros

FedEx Office attracts a certain type of worker, and generally if you are interested in working there you are probably one of them. There's a good chance that the people you work with will see eye to eye with you, will work hard to keep you from having to pick up the slack, will be amicable, and all around professional. There are exceptions, of course, but lazy and rude workers are less common. This is in part because the culture of the company encourages mutual respect between managers and employees, and as far as corporations go, you can feel comfortable that the company has your back. The job itself can be challenging, but for those willing to step up, it can be a great learning experience. If you engage with the work, you will learn a great deal technically, but also a great deal about leadership, teamwork and professionalism.

Cons

The price of all that learning is relatively low pay. As far as retail goes, it pays well, but ultimately your job at FedEx goes above and beyond what the average retail employee will have to endure. If you go into the job with a lack of experience, as I did, the wage will work for you, but as you continue to excel and learn and become more accomplished, the responsibilities and expectations placed on you will continue to pile up, and your wage will not reflect that change, and will generally stay on the high end of the retail scale. when in reality you'll end up doing a great deal of work with different types of software, closing deals on $1000+ print orders, as well as producing them, packing all sorts of items and processing them for shipping, learning new policies every month and putting out fires every day. Among other things. The pay goes up the more you go up in the company, and the good thing is there are always a lot of great opportunities to do so. But the higher you go, the more responsibility and expectation, and the pay is already lagging behind what it should be- you probably need to hit district manager before you're getting paid what you deserve, and from what I've seen most people don't get past center manager.

Explore other reviews about FedEx Office

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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