Fedex Office is a mixed bag of management that is elitist and mediocre, while the benefits are becoming slimmer. - Center Production Coordinator to S&G Specialist FedEx Office Employee Review

2.0
Sep 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Some of the best reasons to work with Fedex Office is the flexible time to organize your life and work a autopilot like job, if you have a rockin' management team as I did. If your applying to a store without a laissez-faire management style, don't waste your energy with this company.

Cons

This company has threads of elitism. It is very difficult to move up in this company. One could spend three years in customer service making small and large sales. Typically the large sales would be handled by an field account executive (FAE). In my experience, my FAE left much to be desired, so I found that I could do aspects of that job as well. I then applied for an FAE job, stating such experience and continually had the door slammed in my face as I lacked "experience". Yet, HR hires FAEs straight from the street. Similar threads of elitism exist, as I have seen managers and employees treated very poorly that they walked out or gave notice. There are too much elitist attitudes and communication issues from the poor work life balance of mediocre "dead" management.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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